{
  "schema_version": "relay-quality-audit-public-synthetic-sample-v1",
  "notice": "Demonstration only. All inputs, metrics, and findings are fictional and manually composed. This is not a customer result, live audit, benchmark, or detection-rate claim.",
  "summary": {
    "interactions_analyzed": 10,
    "meaningful_disagreements": 6,
    "candidate_hidden_failures": 4,
    "human_confirmed_material_failures": 3,
    "candidates_rejected_in_review": 1,
    "accepted_regression_tests": 3
  },
  "findings": [
    {
      "id": "SUPPORT-001",
      "category": "factual_error_stale_retrieval",
      "severity": "high",
      "human_review": "confirmed_material",
      "task": "A customer asks whether a purchase made 35 days ago can still be refunded.",
      "current_answer": "Yes. Approve the refund because purchases are refundable for 60 days.",
      "challenger_answer": "The standard window is 30 days, so this request is outside policy. Ask a manager to review whether a documented exception applies.",
      "evidence": "The active policy says 30 days. The incumbent trace selected a retired policy version without checking its effective date.",
      "regression_test_candidate": "Require the latest effective policy version and preserve any authorized exception path."
    },
    {
      "id": "OPS-004",
      "category": "missing_assumption_skipped_control",
      "severity": "high",
      "human_review": "confirmed_material",
      "task": "Should the operator deploy the configuration change now?",
      "current_answer": "Deploy immediately; the change is low risk and no additional checks are needed.",
      "challenger_answer": "Do not deploy yet. Run the required dry run and obtain approval for the pending change ticket first.",
      "evidence": "The runbook requires both controls; neither is complete in the trace.",
      "regression_test_candidate": "Reject deployment approval unless the dry run and change-ticket gates are satisfied."
    },
    {
      "id": "SUPPORT-008",
      "category": "important_omission_unsupported_action",
      "severity": "medium",
      "human_review": "confirmed_material",
      "task": "A customer reports that an invoice contains an unfamiliar charge.",
      "current_answer": "The charge is probably a duplicate. Tell the customer it will disappear automatically.",
      "challenger_answer": "Verify the charge against the invoice ledger and escalate to billing if its source cannot be confirmed.",
      "evidence": "No ledger lookup appears in the trace, and the procedure requires verification before describing a correction.",
      "regression_test_candidate": "Do not identify a charge or promise resolution without matching billing-tool evidence."
    }
  ]
}